About Ultra Rare
Thank you for visiting Ultra Rare!
We at Ultra Rare care about every customer & we want everyone to have cool, quality clothing that is more rare than anything your friends have! Order your Ultra Rare apparel today & you'll be more than satisfied!
If you have any problems, don't hesitate to contact us via email or that little help button at the bottom right corner which will both be directed into a ZenDesk ticket! You are in good hands, we respond within 24 hours! You can also call or text us at anytime!
Support Email: Support@UltraRare.com
Support Call or Text: (203) 529-1780
You can return anything you purchased from us that was received within 30 days of delivery if you have any problems. All return items need to be unwashed, with the tags, and original packaging. Simply attach a sticky note with your order # & send us an email stating in the subject "RETURN - (your order #)" and then include these what your problem was in the email.
Please send the return to our fulfillment center:
125 Commerce Court, Unit 10
Cheshire, CT 06410